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Industry Benchmarks for Digital Flyers & Catalogs: Engagement Metrics Every Business Should Track


Wondering how your digital flyer and catalog statistics compare to others in your industry? Check out these engagement benchmarks to understand how you’re doing.

Industry benchmarks are pivotal in providing businesses with a comprehensive understanding of their campaign performance and industry standards. They serve as vital metrics that enable businesses to gauge the effectiveness of their digital flyer and/or catalog strategy.

By comparing key performance indicators (KPIs) such as readership percentage, average engagement time, and bounce rate, businesses can identify areas of strength and weakness in their campaigns while measuring their performance against competitors and industry leaders. These benchmarks can provide you with a baseline against which your organization can set targets for improvements and measure the success of your optimization efforts.


Average digital publications statistics by industry

The data below is from January 1st to March 31st, covering the first quarter of 2024. 

We only included industries with at least 300 publications (can go up to 6k+) and at least 500k opens/reach (can go up to 100M).

IndustryAverage publication size (pages)Read percentage Average engagement time/publication (minutes)Average engagement time/page (seconds)Average bounce rateMobile share
Consumer Goods58.554.4%5.510.325.6%78.1%
Fashion / Apparel6781.2%7.3821.2%75.1%
Food & Beverages29.383.4%4.611.322.8%78.2%
Home & Living46.824.7%2.512.846%79.9%
Manufacturing & Distributing40.433.5%4.821.452.6%25.1%
Sports & Outdoor62.559.9%6.510.224.4%62.6%

How can Publitas help?

These metrics are just a starting point! We can help you analyze them better based on your own context, goals, and metrics.

A few examples of what to look out for:

  • Consider your read percentage. You want to aim for a high number here, as too low would mean you are spending time creating content readers don’t even get to explore. You can dive deeper to see if your readers view just the first few pages and drop off, or navigate to the areas of interest throughout the publication. You might want to consider breaking up your content and publishing more regularly, or at least maximizing space by showing only in-stock products. However, if it’s very high, you might have room to add a few more pages and promote additional products that could then drive a higher sales figure!
  • Most industries show a high mobile share. Do you see that for your publications too? How have you adapted your content and promotion to capture this audience? For example,  ensure text sizes are at least 20pts, place text details behind pop-up interactions, and consider vertical scroll navigation (much more intuitive on mobile devices).

The metrics here are just a snapshot of what we can help you measure and optimize. Beyond engagement, increasing your reach (in B2C) and conversion numbers is just as key. Our team of experts can help you improve.

Success stories optimizing their engagement, conversion, and reach metrics with Publitas

Here are a few examples of how businesses have leveraged their digital catalogs to reach their goals.

Capitol Lighting

Capitol Lighting, a US home & living business, observed a remarkable 22% increase in average order value (AOV) among viewers who engaged with the digital catalog compared to those who solely browsed their e-commerce website. Last summer, they measured an average engagement time of 6 minutes and 16 seconds—a testament to the captivating, interactive content, which is well above the industry average.

In particular, the catalog design uses dynamic product placement from their integrated product feed. This approach offers them greater flexibility in product positioning and overall page design. As a result, Capitol Lighting has eliminated the need to collaborate with external agencies for PDF creation.


Coulisse, a Dutch manufacturer, leveraged Publitas to create a mobile-first interactive design, allowing readers to order their swatches directly from the catalog. Their customers expressed satisfaction with the accessibility and the user-friendly interface of their online catalog, appreciating the convenience of browsing through the offerings and highlighted the efficiency in finding relevant information.  

“We have observed increased engagement metrics, with users spending extended periods exploring the content available. The extended reading time could indicate the engaging nature of our online catalog, suggesting that customers find value in the presented information.”


Optronics, a US electronics wholesaler, leveraged Publitas’s advice to transform their 750+ page catalog into an engaging content asset. They saw a 300% increase in page views through a custom menu and search bar to solve their customers’ product discovery challenge. Post-implementation data showed that engagement levels improved dramatically as 40% of users who opened the catalog interacted with the custom menu, while 8% used the custom search bar to locate specific items.

The added benefit is that the reach increased by 212.5% in just a month, and Optronics was able to reduce 50% of its budget allocated to catalogs by using these design optimizations, as the need to create lengthy lists and indexes was dramatically reduced.

Wonder where you stand? And how you could optimize your results?

  1. Assess your content’s data through Publitas analytics dashboards or third-party integrations. 
  2. Compare where you stand with your industry, and take inspiration from other businesses.
  3. Outline an optimization strategy.
  4. Action changes and leverage A/B testing to measure the results.

You can do this yourself or reach out to us to help you analyze and outline a custom optimization plan based on the best practices we see industry leaders adopt.