publitas logo

10 Mind-Blowing eCommerce Graphs


eCommerce graphs has been growing steadily for decades. But with the current Covid-19 pandemic, eCommerce penetration has suddenly skyrocketed, raking in 10 years worth of growth over the past 3 months. That’s remarkable!

Clearly, now is the time for marketers to take a good look at the state of the eCommerce market, to see where they can improve their digital offerings and eCommerce experience.

Incorporate these ten graphs into your existing eCommerce graphs strategy! Understand how to make the most out of potential customers and gain insights through data representation.

Maybe unsurprisingly, quite a few other companies came up with exactly that idea. 84% of companies are saying they’re more open to new digital offerings introduced during the pandemic.

So where to start? According to statistics, areas where eCommerce can still improve is in facilitating repeat purchases, generating supremely relevant product recommendations, and making visuals more inviting than ever. Well, you guessed it, that’s where online catalogs come in.

At Publitas, we’ve experienced numerous times how integrating shopping carts into e-publications can transform the shopping experience, and entire brands. But don’t just take our word for it. We scoured the web for research reports that showcase the power of beautifully executed eCommerce offerings.

Take a few minutes to look at these graphs, and you’ll know exactly what customers expect from their eCommerce shopping experience, and what companies can do to improve.

Ready, let’s go! 10 Mind-Blowing eCommerce Graphs:

Where shoppers research and buy products

  • 87% of shoppers start their product search online
  • 53% prefer to buy at an online ecommerce store

e shopper preferences Publitas

Who’s doing the online shopping

  • 47% of US millennials shop online at least once a week
  • 36% of men in the US shop online at least weekly

us generations shopping online at least weekly Publitas

What shop-capabilities online shoppers look for

  • 78% of people look for good product images in an online store

what shoppers look for in an online store Publitas

How detail pages influence purchases

  • 83% of shoppers find product images on product detail pages are at least ‘very influential’
  • 82% of shoppers say product descriptions on product detail pages are very or extremely influential

product detail page features that influence digital purchase decisions Publitas

Where online shoppers make repeat purchases

  • 47% of shoppers use marketplaces to do repeat purchases. 31% do their first purchase at a marketplace.

marketplaces and their success in repeat purchases Publitas

How effective AI shopping recommendations are

  • Visits with AI powered recommendations yield 6 times more revenue per visit
  • Purchase rate is 70% higher after product recommendations are clicked, rather than just viewed

in session ecommerce purchase rate after recommendation Publitas

How shoppers value new product offerings

  • 32% of products in a catalog will churn month-over-month

how e shoppers value freshness of products Publitas

  • 22% of shoppers have returned products because items weren’t displayed accurately online. This emphasizes the need for catalog management

How shoppers decide to buy

  • 46% of shoppers know which product and brand they want
  • 16% of shoppers do NOT know which product or brand they are looking for
How shoppers decide to buy Brand conscious Brand agnostic
Know the product 46% 23% 69%
Do not know product 15% 16% 31%
61% 39%

how shoppers decide to buy Publitas

Where shoppers still desire more convenience

  • 58% of online shoppers want more convenience finding deals and promotions
  • 55% of eCommerce users want more convenient inventory checking capabilities

where consumers want more online shopping convenience Publitas

Well, now you know what eCommerce customers expect from their online shopping experience. And what shops are doing to meet customers’ ever-increasing demands.

In summary, the stats show that:

  • Almost all shoppers go online to research their product.
  • Delighting customers with the right visuals undeniably makes or breaks the product discovery experience.
  • Personalized AI-generated product recommendations and discounts can then entice your customer to purchase, or even repeat purchase.
  • Keeping the product offering in your catalog or ecommerce store dynamic and freshly updated does the rest.

Can’t wait to improve your company’s eCommerce experience? Great! The best way to start is with an online catalog!

Here’s a 14-day free trial. And of course, if you have any questions, feel free to reach out.