We believe that providing spectacular support to our customers is the fundamental ingredient for creating customer love. That’s why we do things a little differently here at Publitas.com. We don’t wait for customers to contact us, for example. Instead, we contact them for solutions about issues that they aren't even aware of. We do this with a team of smart, curious, and incredibly fun people who are dedicated to one thing only: making sure our customers are successful. Not once, not sometimes, but every time we can help.
We’re looking for knowledgeable, optimistic, and compassionate individuals to support our customers’ product experience. These are the type of people who love to help and refuse to give up until the problem has been solved. With a customer satisfaction rate of 98.6 percent over the past ten months, it’s clear that we’re passionate about maintaining a high-quality experience with our customers. But we’re not satisfied with anything short of 100 percent, and that’s why we need your help.
You’ll be part of our Customer Support team working alongside our Customer Success, Sales, and Product team. Get in touch and let us know why you are the right person to help!
Please feel free to contact Eva, our recruiter, at firstname.lastname@example.org if you have any questions.