We believe that providing spectacular support to our customers is the fundamental ingredient for creating customer love. That’s why we do things a little differently here at Publitas.com. We don’t wait for customers to contact us, for example. Instead, we contact them for solutions about issues that they aren't even aware of. We do this with a team of smart, curious, and incredibly fun people who are dedicated to one thing only: making sure our customers are successful. Not once, not sometimes, but every time we can help.
We’re looking for knowledgeable, dedicated, and compassionate individuals to join us in Amsterdam. These are the type of people who love to help and refuse to give up until the problem has been solved. With a customer satisfaction rate of 96.9 percent over the past twelve months, it’s clear that we’re passionate about helping our customers. But we’re not satisfied with anything short of 100 percent, and that’s why we need your help.
You’ll be part of our Customer Success Team based in Amsterdam and will report directly to the Customer Success Team Lead. From here, you’ll be working alongside our Customer Acquisition and Product Team.
Get in touch and let us know why you are the right person to help!