We believe that business growth starts with a fantastic product that people want to use. And with Publitas, we aim to create an exceptional experience for shoppers by publishing inspirational catalogs online. We also give our customers, leading retailers such as Mattel, IKEA, Home Depot, and Williams Sonoma, the personalized service they deserve, which has earned us their trust and loyalty. As a result, we have more than 1900 passionate customers and advocates worldwide.
At Publitas, we’re looking to add a Customer Support Executive. A knowledgeable, optimistic, and compassionate professional that will support our customers’ product experience. You have an empathetic, constructive and professional attitude towards customers. You’re a fast learner with incredible multitasking skills. You’re curious and always eager to learn new things. You’re an outgoing optimist with great communication skills. You’re madly in love with mobile devices and web apps.
Just like us, you love getting things done and have a strong focus on results. You are good at proactively solving challenges and diving deep into a subject matter when required. You believe that providing spectacular support to our customers is the fundamental ingredient for creating customer love. You are thinking one step ahead of how to help customers, trying to figure out solutions about issues they might not be aware of.
You’ll be part of our Customer Support team, working alongside our Customer Success, Sales, and Product teams. You will join smart, curious, and incredibly fun people who are dedicated to one thing only: making sure our customers are successful. Not once, not sometimes, but every time we can help.
We promise to get rid of everything that stands in your way so you can create your best work. If this sounds like your kind of place, it’s time to get in touch.
Please feel free to contact our Recruitment Team at email@example.com if you have any questions.